James is an economist in the Canadian Economic Analysis department, based in the Ontario Regional Office. He conducts research and analysis on key sectors of the Ontario economy and contributes to the quarterly Business Outlook Survey.
Staff analytical notes
Staff discussion papers
Information technology (IT) is an increasingly integral part of everyday business and personal life reflecting the ongoing and accelerating digital transformation of the economy. In this paper, we present information gathered from a survey with export-oriented firms in the Canadian IT service industry and consultations with industry associations aimed at shedding light on this small but highly dynamic sector.