Get quick access to our research papers, public consultations and surveys related to bank notes.
Research papers
You can browse all our staff research on bank notes. Here's the latest:
The Consumer Value Proposition for a Hypothetical Digital Canadian Dollar
Digital Payments: A Framework for Inclusive Design
Untapped Potential: Mobile Device Ownership and Mobile Payments in Canada
2023 Methods-of-Payment Survey Report: The Resilience of Cash
Public consultations
Consulting Canadians on visual content is integral to our design process for new bank notes.
Principles for Bank Note Design Consultation
Read the highlights of this consultation, and see how the design principles have been applied to bank notes like these.
Surveys
The Bank regularly surveys Canadian businesses and citizens to better understand how and why cash is used by assessing awareness, attitudes, and behaviours with respect to bank notes.
Survey results allow the Bank to monitor its progress, to identify potential issues or opportunities, and to adapt its programs, tools, and services as needed.
- Methods-of-Payment Survey
Bank Note Confidence Survey
The Bank of Canada supplies Canadians with bank notes they can use with confidence—notes that are readily accepted and secure against counterfeiting. To monitor and assess public confidence in the authenticity of bank notes, we conduct a survey twice a year. This survey is based on a representative sample of 2,700 residents of Canada.
Methods-of-Payment Survey
The Bank of Canada surveys Canadian consumers to get a better understanding of how they pay for goods and services.
Merchant Acceptance Survey
The Merchant Acceptance Survey (MAS) helps the Bank of Canada understand trends when it comes to the methods of payment accepted by Canadian businesses.
Cash and COVID-19: What happened in 2021
Using data from the Bank Note Distribution System and consumer surveys, we find that bank notes in circulation remained high through 2021. Canadians continued to rely on electronic methods of payment, but a significant share also continued using cash for payments.
Frontiers Series: 2011–12 Awareness Survey
This survey measured Canadians’ awareness of the polymer bank notes. Respondents were asked if they recalled hearing of any upcoming changes to Canadian bank notes, and if so, where they first heard of the polymer bank notes.