Bio

Anneke Kosse is a Research Advisor in the Research team of the Banking and Payments Department (BAP) of the Bank of Canada.  Her research work focuses on Payments Modernization and in particular on behavior, liquidity usage and risks in payment systems. Prior to this position, Anneke worked as a Principal Researcher at the Payment Systems Oversight team of the Financial Stability Department and as a Senior Policy Advisor and Researcher at the Market Infrastructures Policy department of the Nederlandsche Bank (Dutch Central Bank). Anneke received her Ph.D. in Business and Economics from Tilburg University. Her Ph.D. thesis focused on “Digitalization of Retail Payments”.


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Staff analytical notes

Behaviour in the Canadian large-value payment system: COVID-19 vs. the global financial crisis

Staff Analytical Note 2021-7 Alexander Chaudhry, Anneke Kosse, Karen Sondergard
Unlike the 2008–09 global financial crisis, the onset of the COVID-19 crisis did not raise stress levels in Canada’s Large Value Transfer System. Swift changes to the Bank of Canada’s collateral policy and its large-scale asset purchase programs likely eased liquidity pressures in the system.

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Staff discussion papers

The Costs of Point-of-Sale Payments in Canada

Using data from our 2014 cost-of-payments survey, we calculate resource costs for cash, debit cards and credit cards. For each payment method, we examine the total cost incurred by consumers, retailers, financial institutions and infrastructures, the Royal Canadian Mint and the Bank of Canada.

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Staff working papers

An Empirical Analysis of Bill Payment Choices

Staff Working Paper 2021-23 Anneke Kosse
How do Canadians pay their bills? 2019 survey data collected from over 4,000 Canadian consumers show how people’s bill payment choices vary with consumer characteristics and types of bills. The data also reveal that many consumers feel limited in their choices, which suggests that preferences of billers might play an important role as well.

Predicting Payment Migration in Canada

Staff Working Paper 2020-37 Anneke Kosse, Zhentong Lu, Gabriel Xerri
Developments are underway to replace Canada’s two core payment systems with three new systems. We use a discrete choice model to predict migration patterns of end-users and financial institutions for future systems and discuss their policy implications.

The Interplay of Financial Education, Financial Literacy, Financial Inclusion and Financial Stability: Any Lessons for the Current Big Tech Era?

Staff Working Paper 2020-32 Nicole Jonker, Anneke Kosse
The objective of this paper is twofold. First, we assess whether financial education might be a suitable tool to promote the financial inclusion opportunities that big techs provide. Second, we study how this potential financial inclusion could impact financial stability.

An Economic Perspective on Payments Migration

Staff Working Paper 2020-24 Anneke Kosse, Zhentong Lu, Gabriel Xerri
Consumers, businesses and banks make millions of payments each day using a variety of instruments, such as debit cards, cheques and wires. Canada is currently developing three new systems to process these transactions: Lynx, Settlement Optimization Engine (SOE) and Real-Time Rail (RTR).

Consumer Cash Usage: A Cross-Country Comparison with Payment Diary Survey Data

We measure consumers’ use of cash by harmonizing payment diary surveys from seven countries. The seven diary surveys were conducted in 2009 (Canada), 2010 (Australia), 2011 (Austria, France, Germany and the Netherlands), and 2012 (the United States).

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Bank publications

Bank of Canada Review articles

November 16, 2017

Acceptance and Use of Payments at the Point of Sale in Canada

Merchants universally accept cash. Consumers widely hold cash but also carry debit and credit cards. The cost of using a method of payment has only a small influence on which method consumers use. Large merchants accept all payments, while only two-thirds of small and medium-sized businesses accept credit cards. Merchants report that credit cards are the costliest payment method compared with cash and debit cards. However, costs are not the only consideration. Merchant acceptance of credit accounts for the many con-sumers that want to use credit cards. This interaction between consumers and merchants is known as network externalities.

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Journal publications

Refereed journals

Other