Incorporating Trip-Chaining to Measuring Canadians’ Access to Cash Staff Working Paper 2025-16 Heng Chen, Hongyu Xiao Our paper employs smartphone data to construct an improved cash access metric by accounting for both spatial agglomeration and households’ travel patterns. We find that incorporating trip-chaining into the travel metric could show that travel costs are from 15 to 25% less than not incorporating trip-chaining and that the biggest decrease is driven by rural residents. Content Type(s): Staff research, Staff working papers Research Topic(s): Bank notes, Financial services, Regional economic developments JEL Code(s): D, D1, D12, O, O1, O18, R, R2, R22, R4, R41
Geographical and Cultural Proximity in Retail Banking Staff Working Paper 2023-2 Santiago Carbo-Valverde, Héctor Pérez Saiz, Hongyu Xiao This paper measures how both geographical and cultural proximity of bank branches affect household credit choice and pricing. For credit products that require high levels of ex-ante screening, we find that both proximities can complement each other in reducing the cost of providing soft information, thereby increasing credit access. Content Type(s): Staff research, Staff working papers Research Topic(s): Credit and credit aggregates, Financial institutions, Financial services JEL Code(s): D, D8, D82, D83, G, G2, G20, G21, R, R2, R22, Z, Z1, Z10, Z13
Consumer Cash Withdrawal Behaviour: Branch Networks and Online Financial Innovation Staff Working Paper 2021-28 Heng Chen, Matthew Strathearn, Marcel Voia The physical network of bank branches is important in how consumers manage their cash holdings. This paper estimates how consumer withdrawal behaviour responds to the distance they must travel to their branch. Content Type(s): Staff research, Staff working papers Research Topic(s): Bank notes, Digital currencies and fintech JEL Code(s): G, G2, G21, R, R2, R22