Public Awareness Surveys

See why your opinion of the Bank matters to us, and find out about our latest Public Awareness Survey.

Why your opinion matters to us

As Canada’s central bank, we are accountable to all Canadians. When you know about, understand and trust our actions and policies, it helps us make them more effective in keeping inflation low and predictable, and the financial system stable and efficient.

2020 surveys

We conducted three nationally representative Public Awareness Surveys in 2020: our annual survey and two pulse checks. The purpose of these studies is to assess the public’s awareness, understanding, and trust in the Bank. We use the results to better understand our audiences and shape our communication strategies.

Awareness

Respondents who correctly identified the Bank’s responsibilities:

Keeps the financial system safe and efficient

2020 - September

74%
 

2020 - May

70%
 

2020 - February

72%
 

2019 - February

73%
 

2018 - February

65%
 

 

Keeps inflation low and stable

2020 - September

65%
 

2020 - May

70%
 

2020 - February

63%
 

2019 - February

64%
 

2018 - February

52%
 

 

Designs and produces banknotes (paper money)

2020 - September

43%
 

2020 - May

38%
 

2020 - February

51%
 

2019 - February

52%
 

2018 - February

54%
 

 

Understanding

Respondents who provided an accurate response to why the Bank adjusts the interest rate:

2020 - September

46%
 

2020 - May

46%
 

2020 - February

39%
 

2019 - February

41%
 

2018 - February

47%
 

 

Trust

Overall Trust

2020 - September

50%
22%
8%
20%

2020 - May

48%
22%
6%
24%

2020 - February

48%
23%
5%
24%

2019 - February

42%
22%
7%
30%

2018 - February

47%
23%
7%
24%
Trust
Neutral
Don't know
Do not trust

 

Respondents who trust the Bank to:

Maintain a low and stable inflation rate

2020 - September

53%
19%
13%
15%

2020 - May

49%
19%
14%
18%

2020 - February

46%
19%
15%
20%

2019 - February

45%
20%
14%
21%

2018 - February

45%
20%
16%
19%
Trust
Neutral
Don't know
Do not trust

 

Ensure that Canada's financial system functions well

2020 - September

60%
17%
13%
10%

2020 - May

56%
18%
12%
14%

2020 - February

53%
18%
13%
16%

2019 - February

52%
18%
14%
16%

2018 - no data

Trust
Neutral
Don't know
Do not trust

 

Contribute to the successful management of the economy

2020 - September

56%
20%
14%
10%

2020 - May

54%
19%
13%
14%

2020 - February

49%
20%
15%
16%

2019 - February

49%
19%
14%
18%

2018 - no data

Trust
Neutral
Don't know
Do not trust

 

Past surveys

We surveyed the public in 1999, 2010 and 2014. Awareness, understanding, and trust were assessed in these surveys but the results cannot be directly compared to 2018 or 2019 because the approach and questionnaire changed.