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Amendments to registration applications

Publication date: February 14, 2024

This supervisory policy explains how applicants should proceed when making changes to the information they provided as part of their application to become a registered payment service provider.

For terminology about retail payment supervision, refer to the glossary.

Obligations for submitting amendments

Under the Retail Payment Activities Act (RPAA) and the Retail Payment Activities Regulations (RPAR) applicants are responsible for notifying the Bank of Canada of any changes during the registration application process.

Applicants must provide updated information to the Bank when they become aware of a change or anticipated change to any of the information submitted in their registration application. This requirement may arise more than once while the Bank is reviewing an application.

During the RPAA’s initial coming-into-force transition period, applicants are still required to submit amendments. However, they will not know their registration status until the RPAA comes fully into force.

How to submit amendments

  1. Log into the PSP Connect.
  2. Click on Registration Application on the top menu.
  3. Select Submit an amendment. The registration application amendment form will appear.
  4. Choose the sections of the registration application to amend.
  5. Make changes to the chosen sections.
  6. Click Submit to update the information.

Applicants can provide the Bank with multiple amendments as required. When multiple amendments are required, we encourage applicants to submit amendments in batches rather than making individual submissions. This will make it easier for the Bank to review the amendments and assess the application in a timely manner.

Impacts of amendments on the review of applications

If an applicant submits amended information, the Bank may need additional time to review the application. This may be the case if the new information relates to changes to an applicant’s retail payment activities or if it may impact whether the applicant is within the scope of the Bank’s supervision under the RPAA. For more information on applicability of the RPAA, see the Criteria for registering payment service providers.

Additionally, amendments to certain information may have implications on the decision by the Minister of Finance to review an application for registration for reasons related to national security. The Minister may extend the prescribed period set out in subsection 26(1) of the RPAR to decide whether to conduct a national security review. The Minister may also extend the prescribed period set out in section 27 of the RPAR to conduct the national security review under section 36 of the RPAA.

To minimize the review period for amendments, applicants should ensure that the amended information is sufficiently detailed. If needed, the Bank may request that the applicant provide additional information in accordance with subsection 29(3) of the RPAA. Applicants must respond to a request for additional information under subsection 29(3) within 30 days of the day after which the request is made.

When to submit a new application for registration instead of an amendment

In almost all cases, applicants should submit changes to information during the registration process using an application amendment, rather than submitting a new application for registration.

However, if an applicant intends to perform retail payment activities through a new legal entity before becoming registered (e.g., by becoming part of a newly created legal entity resulting from the amalgamation of two or more PSPs), the new legal entity must submit a new application for registration rather than amending an existing application.

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