Resources for payment service providers

Access all supervisory policies and guidelines, FAQs as well as other materials related to the Retail Payment Activities Act (RPAA) and the Retail Payment Activities Regulations.

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October 30, 2026

Safeguarding end-user funds: Self-assessment tool

This self-assessment tool is a voluntary tool that payment service providers (PSPs) can use to assess whether they meet the Bank of Canada’s supervisory expectations for safeguarding end-user funds. Completion of the tool does not constitute the PSP demonstrating compliance with applicable requirements.
December 19, 2025

Case scenarios about marketplaces

These fictional case scenarios illustrate the Bank of Canada’s approach to online marketplaces, and show examples of payment functions that are, and are not, incidental to a marketplace. These include the provision and maintenance of an account; the holding of funds on behalf of an end user; the initiation of an electronic funds transfer (EFT); authorization of an EFT and the transmission, facilitation or reception of an instruction in relation to an EFT; and the provision of clearing or settlement services.
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