Carlos Arango

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Staff Discussion Papers

The Bank of Canada’s 2009 Methods-of-Payment Survey: Methodology and Key Results

Staff Discussion Paper 2012-6 Carlos Arango, Angelika Welte
The authors present the methodology and main findings of the Bank of Canada’s 2009 Methods-of-Payment survey, a detailed investigation of consumer payment behaviour in Canada. The survey targeted the 18- to 75-year-old Canadian resident population.

Why Is Cash (Still) So Entrenched? Insights from the Bank of Canada’s 2009 Methods-of-Payment Survey

Staff Discussion Paper 2012-2 Carlos Arango, Dylan Hogg, Alyssa Lee
The authors present key insights from the Bank of Canada’s 2009 Methods-of-Payment survey. In the survey, about 6,800 participants completed a questionnaire with detailed information regarding their personal finances, as well as their use and perceptions of different payment methods.
Content Type(s): Staff Research, Staff Discussion Papers Topic(s): Bank notes, Financial services JEL Code(s): D, D1, D12, E, E4, E41, L, L8, L81

The Role of Convenience and Risk in Consumers' Means of Payment

Staff Discussion Paper 2009-8 Carlos Arango, Varya Taylor
Using data from a 2004 survey of the Canadian public, the authors study the role of convenience and risk in consumers' use of cash relative to debit and credit cards. The authors find that consumers who perceive debit cards and credit cards to be more convenient and less risky than cash use them more frequently.
Content Type(s): Staff Research, Staff Discussion Papers Topic(s): Bank notes JEL Code(s): E, E4, E41, L, L2

Merchant Acceptance, Costs, and Perceptions of Retail Payments: A Canadian Survey

Staff Discussion Paper 2008-12 Carlos Arango, Varya Taylor
Using the results of a survey on accepted means of payment, the authors examine merchant preferences and perceptions of retail payment reliability, risk, and costs; the share of each type of payment method over total sales; and the costs involved in accepting payments.
Content Type(s): Staff Research, Staff Discussion Papers Topic(s): Bank notes JEL Code(s): E, E4, E41, L, L2

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Staff Working Papers

Cash Management and Payment Choices: A Simulation Model with International Comparisons

Despite various payment innovations, today, cash is still heavily used to pay for low-value purchases. This paper develops a simulation model to test whether standard implications of the theory on cash management and payment choices can explain the use of payment instruments by transaction size.

How Do You Pay? The Role of Incentives at the Point-of-Sale

Staff Working Paper 2011-23 Carlos Arango, Kim Huynh, Leonard Sabetti
This paper uses discrete-choice models to quantify the role of consumer socioeconomic characteristics, payment instrument attributes, and transaction features on the probability of using cash, debit card, or credit card at the point-of-sale.

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