Registration

• December 19, 2025

  Case scenarios about marketplaces

  The following fictional case scenarios illustrate the Bank’s approach to online marketplaces, and show examples of payment functions that are, and are not, incidental to a marketplace . These include the provision and maintenance of an account; the holding of funds on behalf of an end user; the initiation of an electronic funds transfer (EFT); authorization of an EFT and the transmission, facilitation or reception of an instruction in relation to an EFT; and the provision of clearing or settlement services.

  Content Type(s): Retail payments supervision materials, Case scenarios Subject(s): Retail payments supervision, Holding funds, Registration
• December 19, 2025

  Supervisory policy for online marketplaces

  This supervisory policy sets out the Bank’s approach to online marketplaces and explains when their activities fall within the scope of the Retail Payment Activities Act.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Holding funds, Registration
• September 8, 2025

  How to complete a registration application: A step-by-step guide

  This guide aims to help applicants gather the information and documents they need to complete the application form during the initial 15-day registration phase.

  Content Type(s): Retail payments supervision materials, Guides Subject(s): Retail payments supervision, Registration
• August 21, 2025

  Refusal or Revocation of Registration under the Retail Payment Activities Act (RPAA)

  This supervisory policy outlines the Bank of Canada’s (the Bank) powers and procedures to refuse to register applicants or revoke the registration of payment service providers (PSPs) based on the criteria established in the RPAA and its associated regulations.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Enforcement, Registration
• August 21, 2025

  Re-registration of payment service providers after refusal or revocation

  This supervisory policy provides guidance on how to submit a new registration application for individuals and entities that have had their registration as retail payment service providers (PSPs) refused or revoked.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Registration
• March 21, 2025

  Administrative monetary penalties

  This supervisory policy provides an overview of the Bank of Canada’s administrative monetary penalties (AMPs) regime and how the Bank determines administrative monetary penalty amounts.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Enforcement, Registration
• January 31, 2025

  Reviews and appeals

  This supervisory policy describes the Bank of Canada’s process to conduct reviews, as set out in the RPAA (a “prescribed review”), and outlines what individuals, entities and payment service providers should expect if they request a prescribed review of a retail payments supervision decision.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Enforcement, Registration
• October 31, 2024

  Registration application fee

  This supervisory policy explains the one-time fee applicants must pay when submitting an application to register as a payment service provider with the Bank.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Registration
• October 16, 2024

  Reporting of retail payment activity metrics at registration

  This supervisory policy outlines the retail payment activity metrics that payment service providers must report at registration.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Registration, Reporting
• October 16, 2024

  Reporting changes to registration information

  This supervisory policy explains how the Bank of Canada expects registered payment service providers to comply with requirements to provide updated registration information.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Registration, Reporting