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123 Results

Dynamic Consumer Cash Inventory Model

Staff Working Paper 2025-22 Kim Huynh, Oleksandr Shcherbakov, André Stenzel
We study consumer cash inventory behavior by developing a dynamic model of forward-looking consumers and estimating structural parameters of the model using detailed consumer survey data. Consumers facing holding and withdrawal costs solve a discrete-time continuous-control dynamic programming problem to optimally use cash at the point of sale.

2024 Methods-of-Payment Survey Report: Cash in an Era of Alternatives

Staff Discussion Paper 2025-12 Marie-Hélène Felt, Anna Chernesky, Angelika Welte
We present core findings from the 2024 Methods-of-Payment Survey, highlighting results from both the survey questionnaire and three-day shopping diary. Although cash holdings have increased in nominal terms, we find that cash usage remains unchanged since 2020. Mobile and other alternative payment methods continue to grow in importance.

Incorporating Trip-Chaining to Measuring Canadians’ Access to Cash

Staff Working Paper 2025-16 Heng Chen, Hongyu Xiao
Our paper employs smartphone data to construct an improved cash access metric by accounting for both spatial agglomeration and households’ travel patterns. We find that incorporating trip-chaining into the travel metric could show that travel costs are from 15 to 25% less than not incorporating trip-chaining and that the biggest decrease is driven by rural residents.
Content Type(s): Staff research, Staff working papers Research Topic(s): Bank notes, Financial services, Regional economic developments JEL Code(s): D, D1, D12, O, O1, O18, R, R2, R22, R4, R41

Canadians’ access to cash in 2023

Staff Analytical Note 2025-13 Heng Chen, Hongyu Xiao, Daneal O’Habib, Stephen Wild
This study updates our measure of Canadians' access to cash through automated banking machines and financial institution branches. We find that in 2023 overall access to cash remains stable, while rural Canadians continue having less access.
Content Type(s): Staff research, Staff analytical notes Research Topic(s): Bank notes, Financial services, Regional economic developments JEL Code(s): J, J1, J15, O, O1, R, R5, R51

Tech Reluctance: Fostering Empathy for Canadians Facing Challenges with Digital Systems

We find that individuals who require help performing banking tasks or who are reluctant to adopt technology avoid digital payment systems they expect to lack usability. Addressing these issues through standard accessibility practices, live assistance and thoughtful interface design can enhance user interaction and trust.

CBDC in the Market for Payments at the Point of Sale: Equilibrium Impact and Incumbent Responses

Staff Working Paper 2024-52 Walter Engert, Oleksandr Shcherbakov, André Stenzel
We simulate introducing a central bank digital currency (CBDC) and consider consumer adoption, merchant acceptance and usage at the point of sale. Modest adoption frictions significantly inhibit CBDC market penetration along all three dimensions. Incumbent responses to restore pre-CBDC market shares are moderate to small and further reduce the impact of a CBDC.

The impact of a central bank digital currency on payments at the point of sale

Staff Analytical Note 2024-27 Walter Engert, Oleksandr Shcherbakov, André Stenzel
We simulate the impact of a central bank digital currency (CBDC) on consumer adoption, merchant acceptance and use of different payment methods. Modest frictions that deter consumer adoption of a CBDC inhibit its market penetration. Minor pricing responses by financial institutions and payment service providers further reduce the impact of a CBDC.

How do Canadians perceive access to cash?

Staff Analytical Note 2024-24 Heng Chen, Daneal O’Habib, Hongyu Xiao
This paper introduces a subjective measure of cash accessibility in Canada, complementing existing distance-based metrics developed by Chen, O’Habib and Xiao (2023). Analyzing data from the 2023 Methods-of-Payment Survey, this study explores how Canadians perceive their ease of accessing cash from automated banking machines (ABMs) and financial institution branches.
Content Type(s): Staff research, Staff analytical notes Research Topic(s): Bank notes, Financial services, Regional economic developments JEL Code(s): J, J1, J15, O, O1, R, R5, R51
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