Retail payments supervision: Supervisory policies and guidelines

This supervisory policy sets out the Bank’s approach to online marketplaces and explains when their activities fall within the scope of the Retail Payment Activities Act.

This guide aims to help applicants gather the information and documents they need to complete the application form during the initial 15-day registration phase.

This supervisory policy outlines the Bank of Canada’s (the Bank) powers and procedures to refuse to register applicants or revoke the registration of payment service providers (PSPs) based on the criteria established in the RPAA and its associated regulations.

This supervisory policy provides guidance on how to submit a new registration application for individuals and entities that have had their registration as retail payment service providers (PSPs) refused or revoked.

This guide explains the questions you will need to answer in PSP Connect and helps identify the documents and information you will need to complete and submit a notice of significant change or new activity to the Bank.

This guide explains the questions you will need to answer in PSP Connect and helps identify the documents and information you will need to complete and submit an incident notice to the Bank.

This supervisory policy outlines the Bank of Canada’s enforcement process and what individuals, entities and payment service providers should expect if the Bank takes enforcement action against them.

This supervisory policy provides an overview of the Bank of Canada’s administrative monetary penalties (AMPs) regime and how the Bank determines administrative monetary penalty amounts.

This supervisory policy describes the Bank of Canada’s process to conduct reviews, as set out in the RPAA (a “prescribed review”), and outlines what individuals, entities and payment service providers should expect if they request a prescribed review of a retail payments supervision decision.

This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act meet their obligations related to safeguarding end-user funds.