June 17, 2024
Enforcement tools
This supervisory policy lists the enforcement tools the Bank could use if enforcement action is needed against individuals, entities and payment service providers.
Access all supervisory policies and guidelines on registration, supervision and enforcement related to the Retail Payment Activities Act and the Retail Payment Activities Regulations.
On April 15, 2025, the Bank of Canada updated its supervisory policy related to its enforcement process.
We develop supervisory policies and guidelines to help payment service providers (PSPs) understand their obligations and how we will supervise them under the Retail Payment Activities Act (RPAA) and the Retail Payment Activities Regulations (RPAR).
- Supervisory policies are documents that clarify what we will do to carry out our supervisory role, including registration and enforcement activities.
- Supervisory guidelines are documents that clarify the standards and practices we expect PSPs to incorporate into their business operations to meet risk management requirements. We may conduct consultations on our guidelines to gather input and feedback on these supervisory expectations.
For more terminology about retail payment supervision, refer to the glossary.
To help individuals or entities assess whether they could be subject to the Retail Payment Activities Act, use our self-assessment tool.
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result(s)
April 17, 2024
Prescribed supervisory information
This supervisory policy provides an explanation of the prescribed supervisory information provisions and sets out the Bank of Canada’s expectations for payments service providers’ compliance with non-disclosure requirements related to prescribed supervisory information under subsection 64(1) of the Retail Payment Activities Act and sections 37 to 38 of the Retail Payment Activities Regulations.
Content Type(s):
Retail payments supervision materials,
Supervisory policies
Research Topic(s):
Supervision
April 17, 2024
Record keeping
This supervisory policy outlines what records payment service providers should keep and retain to comply with their record-keeping obligations under the Retail Payment Activities Act and the Retail Payment Activities Regulations.
Content Type(s):
Retail payments supervision materials,
Supervisory policies
Research Topic(s):
Supervision