Retail payments supervision: Supervisory policies and guidelines

This supervisory policy addresses why the Bank of Canada may offer a compliance agreement to a payment service provider (PSP), the process for entering into a compliance agreement with the Bank of Canada, and what PSPs should expect if they enter into this type of agreement.

This supervisory policy outlines the retail payment activity metrics that payment service providers must report as part of the annual reporting form.

This supervisory policy provides an overview of annual reporting requirements and clarifies how the Bank of Canada expects payment service providers to comply with those requirements.

This supervisory policy outlines the retail payment activity metrics that payment service providers must report at registration.

This supervisory policy explains how the Bank of Canada expects registered payment service providers to comply with requirements to provide updated registration information.

This supervisory guideline explains the significant change and new activity notice requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them.

This supervisory guideline explains the incident reporting requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them.

This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act comply with their obligations related to the identification and mitigation of their operational risks as well as their response to incidents.

This supervisory policy explains how applicants should proceed when making changes to the information they provided as part of their application to become a registered payment service provider.

This supervisory policy helps individuals and entities determine if they are subject to the Retail Payment Activities Act and if they should register with the Bank.