Reporting

• February 9, 2026

  How to complete an annual report: A step-by-step guide

  This guide explains the questions you will need to answer in PSP Connect and helps identify the documents and information needed to complete and submit an annual report to the Bank of Canada. You are required to submit your completed annual report form to the Bank by March 31 each year.

  Content Type(s): Retail payments supervision materials, Guides Subject(s): Retail payments supervision, Reporting, Supervision
• May 20, 2025

  How to complete a notice of significant change or new activity: A step-by-step guide

  This guide explains the questions you will need to answer in PSP Connect and helps identify the documents and information you will need to complete and submit a notice of significant change or new activity to the Bank.

  Content Type(s): Retail payments supervision materials, Guides Subject(s): Retail payments supervision, Reporting, Supervision
• May 20, 2025

  How to complete an incident notice: A step-by-step guide

  This guide explains the questions you will need to answer in PSP Connect and helps identify the documents and information you will need to complete and submit an incident notice to the Bank.

  Content Type(s): Retail payments supervision materials, Guides Subject(s): Retail payments supervision, Reporting, Supervision
• October 16, 2024

  Annual reporting of retail payment activity metrics

  This supervisory policy outlines the retail payment activity metrics that payment service providers must report as part of the annual reporting form.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Reporting, Supervision
• October 16, 2024

  Annual reporting

  This supervisory policy provides an overview of annual reporting requirements and clarifies how the Bank of Canada expects payment service providers to comply with those requirements.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Reporting, Supervision
• October 16, 2024

  Reporting of retail payment activity metrics at registration

  This supervisory policy outlines the retail payment activity metrics that payment service providers must report at registration.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Registration, Reporting
• October 16, 2024

  Reporting changes to registration information

  This supervisory policy explains how the Bank of Canada expects registered payment service providers to comply with requirements to provide updated registration information.

  Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Registration, Reporting
• October 16, 2024

  Notice of significant change or new activity

  This supervisory guideline explains the significant change and new activity notice requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Subject(s): Retail payments supervision, Reporting, Supervision
• October 16, 2024

  Incident notification

  This supervisory guideline explains the incident reporting requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Subject(s): Retail payments supervision, Reporting, Supervision