May 20, 2025 How to complete a notice of significant change or new activity: A step-by-step guide This guide explains the questions you will need to answer in PSP Connect and helps identify the documents and information you will need to complete and submit a notice of significant change or new activity to the Bank. Content Type(s): Retail payments supervision materials, Guides Research Topic(s): Reporting, Supervision
May 20, 2025 How to complete an incident notice: A step-by-step guide This guide explains the questions you will need to answer in PSP Connect and helps identify the documents and information you will need to complete and submit an incident notice to the Bank. Content Type(s): Retail payments supervision materials, Guides Research Topic(s): Reporting, Supervision
October 16, 2024 Annual reporting of retail payment activity metrics This supervisory policy outlines the retail payment activity metrics that payment service providers must report as part of the annual reporting form. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Reporting, Supervision
October 16, 2024 Annual reporting This supervisory policy provides an overview of annual reporting requirements and clarifies how the Bank of Canada expects payment service providers to comply with those requirements. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Reporting, Supervision
October 16, 2024 Reporting of retail payment activity metrics at registration This supervisory policy outlines the retail payment activity metrics that payment service providers must report at registration. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Registration, Reporting
October 16, 2024 Reporting changes to registration information This supervisory policy explains how the Bank of Canada expects registered payment service providers to comply with requirements to provide updated registration information. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Registration, Reporting
October 16, 2024 Notice of significant change or new activity This supervisory guideline explains the significant change and new activity notice requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them. Content Type(s): Retail payments supervision materials, Supervisory guidelines Research Topic(s): Reporting, Supervision
October 16, 2024 Incident notification This supervisory guideline explains the incident reporting requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them. Content Type(s): Retail payments supervision materials, Supervisory guidelines Research Topic(s): Reporting, Supervision