March 21, 2025 Administrative monetary penalties This supervisory policy provides an overview of the Bank of Canada’s administrative monetary penalties (AMPs) regime and how the Bank determines administrative monetary penalty amounts. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Enforcement, Registration
February 26, 2025 Safeguarding of end-user funds: At a glance This supplementary material is intended to provide an overview of the Safeguarding end-user funds guideline and summarizes a payment service provider’s (PSP) requirements for safeguarding end-user funds. It also includes scope considerations and a list of questions to help PSPs assess and achieve these requirements. Content Type(s): Retail payments materials, Supplementary materials Subject(s): Retail payments, Safeguarding end-user funds, Supervision
February 26, 2025 Operational risk and incident response: At a glance This supplementary material is intended to provide an overview of the Operational risk and incident response guideline and summarizes a payment service provider’s (PSP) requirements for operational risk and incident response. It also includes scope considerations and a list of questions to help PSPs assess and achieve these requirements. Content Type(s): Retail payments materials, Supplementary materials Subject(s): Retail payments, Operational risk and incident response, Supervision
January 31, 2025 Reviews and appeals This supervisory policy describes the Bank of Canada’s process to conduct reviews, as set out in the RPAA (a “prescribed review”), and outlines what individuals, entities and payment service providers should expect if they request a prescribed review of a retail payments supervision decision. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Enforcement, Registration
December 12, 2024 Safeguarding end-user funds This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act meet their obligations related to safeguarding end-user funds. Content Type(s): Retail payments materials, Supervisory guidelines Subject(s): Retail payments, Safeguarding end-user funds, Supervision
December 2, 2024 Bank of Canada publishes applicants’ list of retail payment service providers Media Relations Ottawa, Ontario The Bank of Canada today published the list of companies that have applied to be registered under the Retail Payment Activities Act (RPAA). Content Type(s): Regulatory news Subject(s): Retail payments
November 1, 2024 Bank of Canada Opens Registration Period for Payment Service Providers Media Relations Ottawa, Ontario The Bank of Canada said today it has opened the registration period for retail payment service providers (PSPs) that are subject to the Retail Payments Activities Act (RPAA). Content Type(s): Regulatory news Subject(s): Retail payments
October 31, 2024 Registration application fee This supervisory policy explains the one-time fee applicants must pay when submitting an application to register as a payment service provider with the Bank. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Registration
October 16, 2024 Entering into a compliance agreement with the Bank of Canada This supervisory policy addresses why the Bank of Canada may offer a compliance agreement to a payment service provider (PSP), the process for entering into a compliance agreement with the Bank of Canada, and what PSPs should expect if they enter into this type of agreement. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Enforcement
October 16, 2024 Annual reporting of retail payment activity metrics This supervisory policy outlines the retail payment activity metrics that payment service providers must report as part of the annual reporting form. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Reporting, Supervision