How Costly Are Cross-Border Payments for Firms? Staff analytical paper 2026-49 Jiaqi Li Using proprietary FXC Intelligence data on quoted prices for Canadian business-to-business cross-border payments, this note finds that banks charge firms around 2–3.5% of transaction value. Prices vary considerably across banks for the same corridor, transaction amount, and year. Content Type(s): Staff research, Staff analytical paper JEL Code(s): E, E4, E42, F, F2, F29, Y, Y1, Y10 Research Theme(s): Money and payments, Payment and financial market infrastructures, Retail payments
Tech Reluctance: Fostering Empathy for Canadians Facing Challenges with Digital Systems Staff discussion paper 2025-2 Sebastian Hernandez, Helena Wang, Badr Omrane, Vera Roberts, David Pereyra We find that individuals who require help performing banking tasks or who are reluctant to adopt technology avoid digital payment systems they expect to lack usability. Addressing these issues through standard accessibility practices, live assistance and thoughtful interface design can enhance user interaction and trust. Content Type(s): Staff research, Staff discussion papers JEL Code(s): A, A1, A14, C, C9, C90, D, D8, D83, O, O3, O33, Y, Y8, Y80 Research Theme(s): Money and payments, Cash and bank notes, Digital assets and fintech, Retail payments, Structural challenges, Digitalization and productivity