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February 26, 2025

Safeguarding of end-user funds: At a glance

This supplementary material is intended to provide an overview of the Safeguarding end-user funds guideline and summarizes a payment service provider’s (PSP) requirements for safeguarding end-user funds. It also includes scope considerations and a list of questions to help PSPs assess and achieve these requirements.
April 14, 2006

Trends in Retail Payments and Insights from Public Survey Results

While the volume and value of bank notes have continued to increase, the use of cash as a payment method has been affected by the growing use of electronic alternatives. Taylor reports on a 2004 Bank of Canada survey of consumers' payment habits and their perceptions of cash and its alternatives, including their confidence in the security of bank notes. Analysis of the survey results shows that numerous factors affect the demand for bank notes, including income, age, education, gender, the use of debit and credit cards, and the perceived convenience of cash. Taylor also includes a report on the construction of a bank note confidence index that will serve as a benchmark for future surveys.
Content Type(s): Publications, Bank of Canada Review articles Research Topic(s): Bank notes
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