August 21, 2025 Refusal or Revocation of Registration under the Retail Payment Activities Act (RPAA) This supervisory policy outlines the Bank of Canada’s (the Bank) powers and procedures to refuse to register applicants or revoke the registration of payment service providers (PSPs) based on the criteria established in the RPAA and its associated regulations. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Enforcement, Registration
August 21, 2025 Re-registration of payment service providers after refusal or revocation This supervisory policy provides guidance on how to submit a new registration application for individuals and entities that have had their registration as retail payment service providers (PSPs) refused or revoked. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Registration
April 15, 2025 Enforcement process This supervisory policy outlines the Bank of Canada’s enforcement process and what individuals, entities and payment service providers should expect if the Bank takes enforcement action against them. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Enforcement
March 21, 2025 Administrative monetary penalties This supervisory policy provides an overview of the Bank of Canada’s administrative monetary penalties (AMPs) regime and how the Bank determines administrative monetary penalty amounts. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Enforcement, Registration
January 31, 2025 Reviews and appeals This supervisory policy describes the Bank of Canada’s process to conduct reviews, as set out in the RPAA (a “prescribed review”), and outlines what individuals, entities and payment service providers should expect if they request a prescribed review of a retail payments supervision decision. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Enforcement, Registration
October 31, 2024 Registration application fee This supervisory policy explains the one-time fee applicants must pay when submitting an application to register as a payment service provider with the Bank. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Registration
October 16, 2024 Entering into a compliance agreement with the Bank of Canada This supervisory policy addresses why the Bank of Canada may offer a compliance agreement to a payment service provider (PSP), the process for entering into a compliance agreement with the Bank of Canada, and what PSPs should expect if they enter into this type of agreement. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Enforcement
October 16, 2024 Annual reporting of retail payment activity metrics This supervisory policy outlines the retail payment activity metrics that payment service providers must report as part of the annual reporting form. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Reporting, Supervision
October 16, 2024 Annual reporting This supervisory policy provides an overview of annual reporting requirements and clarifies how the Bank of Canada expects payment service providers to comply with those requirements. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Reporting, Supervision
October 16, 2024 Reporting of retail payment activity metrics at registration This supervisory policy outlines the retail payment activity metrics that payment service providers must report at registration. Content Type(s): Retail payments supervision materials, Supervisory policies Research Topic(s): Registration, Reporting