January 31, 2025 Reviews and appeals This supervisory policy describes the Bank of Canada’s process to conduct reviews, as set out in the RPAA (a “prescribed review”), and outlines what individuals, entities and payment service providers should expect if they request a prescribed review of a retail payments supervision decision. Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Enforcement, Registration
December 12, 2024 Safeguarding end-user funds This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act meet their obligations related to safeguarding end-user funds. Content Type(s): Retail payments supervision materials, Supervisory guidelines Subject(s): Retail payments supervision, Supervision
October 31, 2024 Registration application fee This supervisory policy explains the one-time fee applicants must pay when submitting an application to register as a payment service provider with the Bank. Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Registration
October 16, 2024 Entering into a compliance agreement with the Bank of Canada This supervisory policy addresses why the Bank of Canada may offer a compliance agreement to a payment service provider (PSP), the process for entering into a compliance agreement with the Bank of Canada, and what PSPs should expect if they enter into this type of agreement. Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Enforcement
October 16, 2024 Annual reporting of retail payment activity metrics This supervisory policy outlines the retail payment activity metrics that payment service providers must report as part of the annual reporting form. Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Reporting, Supervision
October 16, 2024 Annual reporting This supervisory policy provides an overview of annual reporting requirements and clarifies how the Bank of Canada expects payment service providers to comply with those requirements. Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Reporting, Supervision
October 16, 2024 Reporting of retail payment activity metrics at registration This supervisory policy outlines the retail payment activity metrics that payment service providers must report at registration. Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Registration, Reporting
October 16, 2024 Reporting changes to registration information This supervisory policy explains how the Bank of Canada expects registered payment service providers to comply with requirements to provide updated registration information. Content Type(s): Retail payments supervision materials, Supervisory policies Subject(s): Retail payments supervision, Registration, Reporting
October 16, 2024 Notice of significant change or new activity This supervisory guideline explains the significant change and new activity notice requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them. Content Type(s): Retail payments supervision materials, Supervisory guidelines Subject(s): Retail payments supervision, Reporting, Supervision
October 16, 2024 Incident notification This supervisory guideline explains the incident reporting requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them. Content Type(s): Retail payments supervision materials, Supervisory guidelines Subject(s): Retail payments supervision, Reporting, Supervision