Supervisory guidelines

• December 12, 2024

  Safeguarding end-user funds

  This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act meet their obligations related to safeguarding end-user funds.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Topic(s): Supervision
• October 16, 2024

  Notice of significant change or new activity

  This supervisory guideline explains the significant change and new activity notice requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Topic(s): Reporting, Supervision
• October 16, 2024

  Incident notification

  This supervisory guideline explains the incident reporting requirements applicable to payment service providers subject to the Retail Payment Activities Act and provides clarity on how the Bank expects payment service providers to comply with them.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Topic(s): Reporting, Supervision
• October 16, 2024

  Operational risk and incident response

  This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act comply with their obligations related to the identification and mitigation of their operational risks as well as their response to incidents.

  Content Type(s): Retail payments supervision materials, Supervisory guidelines Topic(s): Supervision