The Bank of Canada is the country's sole bank note-issuing authority and is responsible for designing, producing, and distributing Canada's bank notes.
The Bank of Canada's regional offices are located in Vancouver, Calgary, Toronto, Montréal and Halifax. As part of their mandate, the regional offices serve as contact points for Canadians requiring assistance to access services offered by the Bank. Among the range of services offered is the delivery of currency education programs to law enforcement, financial institutions and retailers.
It can take several years to design a series of bank notes, and once the design has been approved, the Bank contracts the printing of the bank notes to two private sector security printing companies. The bank notes are printed 45 to a sheet, cut, and delivered to the Bank.
The Bank of Canada must be prepared to supply financial institutions with enough bank notes to satisfy public demand. Financial institutions get bank notes through the country's Bank Note Distribution System and return notes that are considered unfit for further circulation to the Bank of Canada. These notes are verified on high-speed, note-processing equipment and then shredded.