August 14, 2026 Frequently asked questions about retail payments supervision Find answers to common questions about retail payments supervision. Content Type(s): Retail payments materials, Supplementary materials Subject(s): Retail payments, Operational risk and incident response, Registration, Safeguarding end-user funds, Supervision
June 29, 2026 Reporting changes to registration information This supervisory policy explains how the Bank of Canada expects registered payment service providers to comply with requirements to provide updated registration information. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Registration, Reporting
June 29, 2026 Criteria for registering payment service providers This supervisory policy helps individuals and entities determine if they are subject to the Retail Payment Activities Act and if they should register with the Bank. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Registration
December 19, 2025 Case scenarios about marketplaces These fictional case scenarios illustrate the Bank of Canada’s approach to online marketplaces, and show examples of payment functions that are, and are not, incidental to a marketplace. These include the provision and maintenance of an account; the holding of funds on behalf of an end user; the initiation of an electronic funds transfer (EFT); authorization of an EFT and the transmission, facilitation or reception of an instruction in relation to an EFT; and the provision of clearing or settlement services. Content Type(s): Retail payments materials, Case scenarios Subject(s): Retail payments, Holding funds, Registration
December 19, 2025 Supervisory policy for online marketplaces This supervisory policy sets out the Bank’s approach to online marketplaces and explains when their activities fall within the scope of the Retail Payment Activities Act. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Holding funds, Registration
September 8, 2025 How to complete a registration application: A step-by-step guide This guide aims to help applicants gather the information and documents they need to complete the application form during the initial 15-day registration phase. Content Type(s): Retail payments materials, Guides Subject(s): Retail payments, Registration
August 21, 2025 Refusal or Revocation of Registration under the Retail Payment Activities Act (RPAA) This supervisory policy outlines the Bank of Canada’s (the Bank) powers and procedures to refuse to register applicants or revoke the registration of payment service providers (PSPs) based on the criteria established in the RPAA and its associated regulations. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Enforcement, Registration
August 21, 2025 Re-registration of payment service providers after refusal or revocation This supervisory policy provides guidance on how to submit a new registration application for individuals and entities that have had their registration as retail payment service providers (PSPs) refused or revoked. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Registration
August 8, 2025 Update on Payment Service Providers Registry On September 8, 2025, the Bank of Canada will begin to publish a list of Payment Service Providers (PSPs) that have been registered under the Retail Payment Activities Act, as well as the names of entities whose applications have been refused. Content Type(s): Regulatory news Subject(s): Retail payments, Registration
March 21, 2025 Administrative monetary penalties This supervisory policy provides an overview of the Bank of Canada’s administrative monetary penalties (AMPs) regime and how the Bank determines administrative monetary penalty amounts. Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Enforcement, Registration