January 8, 2026 Frequently asked questions about retail payments supervision Find answers to common questions about retail payments supervision. Content Type(s): Retail payments materials, Supplementary materials Subject(s): Retail payments, Operational risk and incident response, Registration, Safeguarding end-user funds, Supervision
February 26, 2025 Safeguarding of end-user funds: At a glance This supplementary material is intended to provide an overview of the Safeguarding end-user funds guideline and summarizes a payment service provider’s (PSP) requirements for safeguarding end-user funds. It also includes scope considerations and a list of questions to help PSPs assess and achieve these requirements. Content Type(s): Retail payments materials, Supplementary materials Subject(s): Retail payments, Operational risk and incident response, Safeguarding end-user funds, Supervision
February 26, 2025 Operational risk and incident response: At a glance This supplementary material is intended to provide an overview of the Operational risk and incident response guideline and summarizes a payment service provider’s (PSP) requirements for operational risk and incident response. It also includes scope considerations and a list of questions to help PSPs assess and achieve these requirements. Content Type(s): Retail payments materials, Supplementary materials Subject(s): Retail payments, Operational risk and incident response, Safeguarding end-user funds, Supervision
December 12, 2024 Safeguarding end-user funds This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act meet their obligations related to safeguarding end-user funds. Content Type(s): Retail payments materials, Supervisory guidelines Subject(s): Retail payments, Operational risk and incident response, Safeguarding end-user funds, Supervision
October 16, 2024 Operational risk and incident response This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act comply with their obligations related to the identification and mitigation of their operational risks as well as their response to incidents. Content Type(s): Retail payments materials, Supervisory guidelines Subject(s): Retail payments, Operational risk and incident response, Safeguarding end-user funds, Supervision