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This self-assessment tool is a voluntary tool that payment service providers (PSPs) can use to assess whether they meet the Bank of Canada’s supervisory expectations for safeguarding end-user funds. Completion of the tool does not constitute the PSP demonstrating compliance with applicable requirements.

Find answers to common questions about retail payments supervision.

This supervisory policy explains how the Bank of Canada expects registered payment service providers to comply with requirements to provide updated registration information.

This supervisory policy helps individuals and entities determine if they are subject to the Retail Payment Activities Act and if they should register with the Bank of Canada.

This guide explains the questions you will need to answer in PSP Connect and helps identify the documents and information needed to complete and submit an annual report to the Bank of Canada. You are required to submit your completed annual report form to the Bank by March 31 each year.

These fictional case scenarios illustrate the Bank of Canada’s approach to online marketplaces, and show examples of payment functions that are, and are not, incidental to a marketplace. These include the provision and maintenance of an account; the holding of funds on behalf of an end user; the initiation of an electronic funds transfer (EFT); authorization of an EFT and the transmission, facilitation or reception of an instruction in relation to an EFT; and the provision of clearing or settlement services.

This supervisory policy sets out the Bank of Canada’s approach to online marketplaces and explains when their activities fall within the scope of the Retail Payment Activities Act.

This guide aims to help applicants gather the information and documents they need to complete the application form in PSP Connect during the initial 15-day registration phase.

This supervisory policy outlines the Bank of Canada’s powers and procedures to refuse to register applicants or revoke the registration of payment service providers (PSPs) based on the criteria established in the Retail Payment Activities Act and its associated regulations.

This supervisory policy provides guidance on how to submit a new registration application for individuals and entities that have had their registration as retail payment service providers (PSPs) refused or revoked.