Safeguarding end-user funds

• January 8, 2026

  Frequently asked questions about retail payments supervision

  Find answers to common questions about retail payments supervision.

  Content Type(s): Retail payments materials, Supplementary materials Subject(s): Retail payments, Operational risk and incident response, Registration, Safeguarding end-user funds, Supervision
• February 26, 2025

  Safeguarding of end-user funds: At a glance

  This supplementary material is intended to provide an overview of the Safeguarding end-user funds guideline and summarizes a payment service provider’s (PSP) requirements for safeguarding end-user funds. It also includes scope considerations and a list of questions to help PSPs assess and achieve these requirements.

  Content Type(s): Retail payments materials, Supplementary materials Subject(s): Retail payments, Safeguarding end-user funds, Supervision
• December 12, 2024

  Safeguarding end-user funds

  This supervisory guideline is intended to help payment service providers subject to the Retail Payment Activities Act meet their obligations related to safeguarding end-user funds.

  Content Type(s): Retail payments materials, Supervisory guidelines Subject(s): Retail payments, Safeguarding end-user funds, Supervision