Retail payments materials

• August 14, 2026

  Frequently asked questions about retail payments supervision

  Find answers to common questions about retail payments supervision.

  Content Type(s): Retail payments materials, Supplementary materials Subject(s): Retail payments, Operational risk and incident response, Registration, Safeguarding end-user funds, Supervision
• June 29, 2026

  Reporting changes to registration information

  This supervisory policy explains how the Bank of Canada expects registered payment service providers to comply with requirements to provide updated registration information.

  Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Registration, Reporting
• June 29, 2026

  Criteria for registering payment service providers

  This supervisory policy helps individuals and entities determine if they are subject to the Retail Payment Activities Act and if they should register with the Bank.

  Content Type(s): Retail payments materials, Supervisory policies Subject(s): Retail payments, Registration
• February 9, 2026

  How to complete an annual report: A step-by-step guide

  This guide explains the questions you will need to answer in PSP Connect and helps identify the documents and information needed to complete and submit an annual report to the Bank of Canada. You are required to submit your completed annual report form to the Bank by March 31 each year.

  Content Type(s): Retail payments materials, Guides Subject(s): Retail payments, Reporting, Supervision