If you represent a financial institution or trust company, you must contact us at year-end regardless of whether you have unclaimed balances to report.
Before you begin: Assess your situation
Regardless of whether you have unclaimed-balances data to submit, you must contact us by email. For this, you’ll use a special email address exclusively for financial institutions and trust companies in their year-end activities.
If you have unclaimed balances
- Submit your data to us.
If you don’t have any unclaimed balances
- Let us know by .
Submit your unclaimed balances data
If you have unclaimed balances for 2020, you must follow these steps between November 9 and December 11, 2020.
1. Upload and transfer your data to us
- Log in to the Financial Institutions Reporting Portal.
- Upload and transfer the unclaimed balances data for your institution.
If your data file generates an error
- Refer to the 2020 Financial Institutions Reporting Guide.
- Make the necessary corrections.
- Re-upload the file.
2. Inform us by email before transferring the funds
Send us the following information by before transferring your payment to us.
- the name of the institution, and the institution number in the file
- the method for transferring funds: Large Value Transfer System (LVTS) or Electronic Fund Transfer (EFT)
- the total dollar amount that you’ve sent
- the total dollar amount per file
- the number of records per file
If you are submitting on behalf of multiple institutions, or if you are submitting more than one file per institution, you must provide the above information for each file.
3. Send your payments to us
Before December 11, 2020, submit your payment by LVTS or by EFT to the Bank of Canada. For details, refer to the 2020 Financial Institutions Reporting Guide.
Refer to the “Contact Us” section of the 2020 Financial Institutions Reporting Guide.