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How much money is held at the Bank of Canada as unclaimed balances?
At the end of December 2010, approximately 1.3 million unclaimed balances, worth some $433 million, were on the Bank's books. Over 94% of these were under $1,000.00, representing 32% of the total value outstanding. The oldest balance dates back to 1900.

Unclaimed Balances

What is an unclaimed balance?

An "unclaimed balance" is a Canadian-dollar deposit or negotiable instrument, issued or held by a federally regulated bank or trust company. It can be in the form of a deposit account, bank draft, certified cheque, deposit receipt, money order, GIC, term deposit, credit card balance, or traveller's cheque.

When there has been no owner activity in relation to the balance for a period of 10 years, and the owner cannot be contacted by the institution holding it, the balance is turned over to the Bank of Canada, which acts as custodian on behalf of the owner.  Balances are transferred to the Bank of Canada once a year, on 31 December.

Searching for an unclaimed balance

Use the search form to find unclaimed balances. If you are unable to use this form, you can also contact us by email, telephone, fax, or regular mail.

Notice

Due to the passing of Bill C-37 the following rules came into effect March 29th 2007.

  • The Bank of Canada will now hold unclaimed balances for thirty years, once they have been inactive for ten years at the financial institutions. Therefore, balances will now be held for a total of forty years prior to being prescribed.
  • Only balances of less than $1,000 will be prescribed after the forty-year period. Previously the limit was less than $500.

Unclaimed balances - FAQ

  • 1. Why does the personal information of individuals appear on the Bank's Unclaimed Balances website?
  • The Privacy Act permits the disclosure of personal information when an Act of Parliament so authorizes.

    Up until the end of 2007 the Bank Act authorized the Office of the Superintendent of Financial Institutions to publish (in the Canada Gazette, available at most libraries) information about all unclaimed balances of $100 or more, once they have been inactive for nine years. This information includes the creditor's name, last known address, and balance amount. The purpose is to help people locate balances that may be owed them.

    If still unclaimed by the end of the tenth year, these balances are then given to the custody of the Bank of Canada, which in turn assumes responsibility for publishing the above information.

  • 2. What unclaimed balances are maintained at the Bank of Canada?
  • Unclaimed bank balances held at the Bank of Canada are exclusively Canadian-dollar deposits in, and negotiable instruments issued by, Canadian banks at locations in Canada.

    They can be in the form of deposit accounts, bank drafts, certified cheques, deposit receipts, money orders, or traveller's cheques.

    Unclaimed bank balances are maintained by the Bank of Canada, which acts as custodian on behalf of the owner, when there has been no owner activity in relation to the account for a period of 10 years and when the owner cannot be contacted by the Canadian bank holding that asset. What is not included in the Bank of Canada's unclaimed balances:

    • Accounts in U.S. dollars and non-Canadian currencies
    • RRSP accounts
    • Life insurance policies
    • Credit union accounts
    • Unclaimed balances at utilities and other companies
    • Gold or silver certificates
    • Safety deposit boxes
    • Stocks and dividends

    Other organizations hold unclaimed property and may be able to help find assets:

    • Some provinces have unclaimed property systems. For instance, British Columbia has the British Columbia Unclaimed Property Society.
    • To claim a credit union account in Quebec : Revenu Québec, Direction générale des biens non réclamés, 500 boul. René-Lévesque ouest, 10e étage, Montréal, QC K2Z 1W7. 1 866 840-6939
    • In Alberta
    • The Office of the Superintendent of Bankruptcy Canada holds some unclaimed property stemming from bankruptcies.
    • For stocks, dividends and securities, contact the province’s securities commission, e.g., Ontario Securities Commission.
    • Some financial institutions have their own database. Please consult the institution’s website for more information.

  • 3. If I find unclaimed bank balances that I believe I am entitled to, what should I do?
  • Follow our instructions.

  • 4. Will I need documents besides the claim form?
  • You will need documents proving your identity and connecting you with the account. If you are an heir, or are making a claim in some representative capacity, you will need appropriate documentation of your status or authority. The information you provide us has to match exactly the information you provided to the bank when the account was opened, including the exact spelling of a person’s or a company’s name.

  • 5. How does the claim process work?
  • When you identify an unclaimed balance which you believe you are probably entitled to, you will have to complete the claim form which you will obtain from this site. Follow the instructions carefully, obtain the necessary signatures, and return it to the address shown. Be sure to attach all requested documentation to support your claim to ownership.

    When we receive your completed claim form, we review it carefully and compare it with information on file. We will contact you if we need additional information. Once we receive all required documentation and have established ownership, we will pay the claim.

  • 6. How long will it take to process my claim?
  • We generally process and pay claims within 30 to 60 days from receipt of a claim. Some claims involving estates may take longer.

  • 7. Is there a fee for checking to see if I have any unclaimed funds?
  • No. The Bank of Canada does not charge a fee for searching its records.

  • 8. Do I have to pay to get an unclaimed balance back from the Bank of Canada?
  • The Bank of Canada provides this service free of charge. However, you may have to incur legal fees or notarial fees to provide us with legal evidence that you are entitled to claimed funds.

  • 9. How long do I have to claim the funds?
  • The Bank of Canada maintains custody of all balances of $1,000 or more for 100 years, until they are claimed. Unclaimed balances under $1,000 are retained for forty years (ten years from the date of the last owner transaction at the Canadian bank, plus an additional thirty years at the Bank of Canada). Consequently, in the case of balances under $1,000, a written claim must be received by the Bank of Canada no later than December 31 of an account's last year (that is, the year of the last transaction date + forty years).

  • 10. What is done to find the owners of unclaimed balances?
  • Canadian banks have a legal obligation to send written notification after 2, 5 and 9 years of inactivity.

    To help find the owners:

    Up until the end of 2007 the Office of the Superintendent of Financial Institutions (OSFI) published all unclaimed balances of $100 or more in the year prior to their potential transfer to the Bank of Canada (i.e., in the ninth year of inactivity). This was published in the Canada Gazette; which is available at all public libraries.

    The Bank of Canada makes information available to the public without charge:

    • on this Internet site (excluding balances below $2.00)
    • by mail: Bank of Canada, Unclaimed Balances Services, 234 Wellington Street, Ottawa, Ontario K1A 0G9
    • by fax: 613 782-7713

    A request for a search must include the full name of the individual, the addresses of his/her past residences, and the year of death if the individual is deceased.

    The full list of unclaimed balances may also be purchased on a CD-ROM (data only) for $72 plus GST and PST plus $3 for shipping. Send your request and money order or certified cheque to the Bank of Canada at the above address.

  • 11. How much money is held at the Bank of Canada as unclaimed balances?
  • At the end of December 2010, approximately 1.3 million unclaimed balances, worth some $433 million, were on the Bank's books. Over 94% of these were under $1,000.00, representing 32% of the total value outstanding. The oldest balance dates back to 1900.

  • 12. Website availability
  • Website availability is monitored Monday thru Friday from 8:00 to 17:00 ET.

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