James Fudurich

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James Fudurich

Bank of Canada
234 Wellington Street
Ottawa, ON, K1A 0G9

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Digital Transformation in the Service Sector: Insights from Consultations with Firms in Wholesale, Retail and Logistics

Staff Analytical Note 2017-19 Wei Dong, James Fudurich, Lena Suchanek
Firms increasingly rely on digital technologies such as e-commerce, cloud computing, big data, digital tracking and digital platforms that are reshaping business operations, business models and market structures. In this context, the Bank of Canada consulted with firms in wholesale, retail and logistics, as well as with related industry associations to yield insights on the adoption of digital technologies.
Content Type(s): Staff Research, Staff Analytical Notes Topic(s): Firm dynamics, Inflation and prices, Service Sector JEL Code(s): D, D2, D22, E, E3, E31, L, L8, L81, L9, L92, O, O3, O33

The Digital Economy—Insight from a Special Survey with IT Service Exporters

Staff Discussion Paper 2016-21 Wei Dong, James Fudurich, Lena Suchanek
Information technology (IT) is an increasingly integral part of everyday business and personal life reflecting the ongoing and accelerating digital transformation of the economy. In this paper, we present information gathered from a survey with export-oriented firms in the Canadian IT service industry and consultations with industry associations aimed at shedding light on this small but highly dynamic sector.
Content Type(s): Staff Research, Staff Discussion Papers Topic(s): Firm dynamics, Service Sector JEL Code(s): D, D2, D22, L, L8, L86, O, O3, O33

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