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Bank of Canada

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Bank Notes

Materials

Materials for Retailers

The Bank of Canada offers free materials and services to help businesses keep counterfeit bills out of cash drawers, out of their customer's change, and out of the cash supply that we all use. Our materials can be used to:

  1. Train employees
    We have quick-reference tools and in-depth materials on how to verify the security features in bank notes, and what to do if you think you have a suspected counterfeit note.
  2. Discourage counterfeiters
    By posting some of our materials in publicly visible places, counterfeiters will be less inclined to try to pass you a fake note. Let them know you check your bills.
  3. Help take counterfeit bills out of circulation
    The counterfeit submission form should be used to submit counterfeit bills to your local police. The information gathered on the form helps police agencies investigate counterfeiting activity.

Most printed items can be downloaded. You can also order items for delivery by mail.

Please use the form below to submit your order.

Printed materials

Item Description Online Quantity
Booklet Explains why bank notes should be checked at the point of sale, the security features to look for when checking bills, the laws about counterfeiting, what to do with a suspected counterfeit note, and some helpful tips to make it easy for cash handlers to adopt checking bank notes as the authorization process for cash transactions.
Bilingual product
32 pages (16 English, 16 French)		 Download Order
Sticker Designed to be placed near the cash register as a reminder and quick-reference tool for cash handlers. Focuses on the steps (TiLL actions) to check paper money and what to do with a suspected counterfeit note. Serves as a counterfeit deterrent if displayed in a location visible to the public.
Separate English and French versions
Adhesive back
17 x 6.5 cm, 6 3/4 x 2 3/4 inches (slightly longer than actual bank notes) 		By mail only

View		 Order
Poster Designed to be placed in a staff room as a reminder and quick-reference tool for cash handlers. Focuses on the steps (TiLL actions) to check paper money. Serves as a counterfeit deterrent if displayed in a location visible to the public.
Bilingual, double-sided product
28 x 43 cm, 11 x 17 inches 		Download Order
TiLL card Designed to be used near the cash register as a quick-reference tool for cash handlers. Focuses on the actions for checking paper money. Images change as the card is tilted to highlight the security features to be checked with each action (TiLL = Touch, Tilt, Look Through, Look at).
Bilingual, double-sided, three-dimensional product
8.5 x 5.5 cm, 3 1/4 x 2 inches (business card size)		 By mail only

View		 Order
Window-cling sign Place this sign in a glass door or window to:
  • explain to customers that bank note verification is routine so that they don't feel singled out; and
  • discourage criminals from passing counterfeits
10 x 10 cm, 4 x 4 inches By mail only

View		 Order
Check to Protect! kit A kit containing most of our printed materials, suitable for managers and trainers. Includes our booklet; sticker; poster; information on U.S. bank notes; "Fighting fraud" tips sheets and DVD on bank note counterfeiting, credit and debit card fraud, cheque and money order fraud, and identity theft. An order form lets you request more materials.
Folders plus contents, 23 x 30 cm, 9 x 12 inches By mail only

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"Fighting Fraud" tips sheet Download  
"Fighting fraud" DVD, with closed captioning Download and View  
"Fighting fraud" PowerPoint training presentation Download and View  
Fraud-prevention poster Helps communicate to customers that your business routinely checks bank notes to protect everyone from counterfeit bills. Serves as a counterfeit deterrent if displayed in a location visible to the public.
22 x 28 cm, 8.5 x 11 inches By mail only

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Employee handbook An employee training tool that covers all you need to know to make verifying bank notes the authorization process for cash transactions: how to verify bills, what to do with a suspected counterfeit note, and some quick tips.
Bilingual product
20 pages (10 English, 10 French)
21.5 x 28 cm, 8.5 x 11 inches		 Download Order
Hindi/English
20 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Korean/English
20 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Punjabi/English
20 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Simplified Mandarin/English
20 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Standard Mandarin/English
20 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Quiz for employee handbook Reviews and tests what employees have learned from the handbook.
English
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
French
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Hindi
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Korean
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Punjabi
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Simplified Mandarin
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Standard Mandarin
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		Download Order
Answer key for employee handbook Answers to the quiz for the employee handbook.
English
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		By mail only Order
French
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		By mail only Order
Hindi
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		By mail only Order
Korean
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		By mail only Order
Punjabi
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		By mail only Order
Simplified Mandarin
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		By mail only Order
Standard Mandarin
4 pages
21.5 x 28 cm, 8.5 x 11 inches 		By mail only Order
Other Resources  
Training seminars Provided by Bank of Canada staff through our offices in Ottawa, Vancouver, Calgary, Toronto, Montréal, and Halifax. These free presentations can be customized to suit your organization's needs and are occasionally presented in partnership with local police agencies. Topics include the security features in bank notes; quick tips for checking notes; what to do with a suspected counterfeit. Duration: 30 to 90 minutes, depending on the content covered. For more information, please call 1 888 513-8212.

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